Ready 311 is the official resident reporting tool for the City of New Hope. It is designed to simplify the process of reporting community issues like a pothole or park maintenance issue.

The user-friendly "Ready 311" app makes reporting an issue from a mobile device quick and easy. The app is free to download and use for iOS and Android users.

When submitting an issue online or through the app, you will find a dropdown menu under "Submit Report." This menu lists various categories—such as potholes, streetlight outages, and park maintenance—that help you accurately classify the issue you're reporting. Selecting the correct category ensures that your report is directed to the appropriate department for prompt attention.

For urgent matters that require immediate action, please remember that you should always dial 911.