Contact New Hope Utility Billing at 763.592.6760 or [email protected] at least five business days before closing on the sale of the property.
When contacting utility billing, provide the following information:
- Service address
- Property owner's name and phone number
- Forwarding address for the final bill
- Closing date
- Title-closing company name and phone number
- New buyer's name
The transfer of the utility bill can only be completed if all of the above information is provided.
Before Buying a Home
Delinquent and unpaid utility bills are the responsibility of the property owner. If a property changes ownership, the new property owner becomes responsible for any outstanding utility bill balance. Before purchasing a home in New Hope, the City encourages potential homeowners to ensure that all past-due utility accounts are paid in full or that enough money has been set aside in escrow at closing to cover the final bill amount.
To Inquire About a Utility Account Balance
Inquiries about a utility account or special assessments on a property must be in writing. The request may be faxed or emailed (see contact information above at right). Include the following:
- Name, phone number and email address of person requesting information
- Address of property in New Hope
- If the property is being sold:
- Closing date
- Buyer's name
- Title-closing company name and phone number
A Property History \ Assessment Request form on the website may also be completed to request property information. The utility billing department will respond to your request within a few business days.