New Hope Aquatic Park Policy Update
The City of New Hope is committed to providing a safe, welcoming and family-friendly experience at the New Hope Aquatic Park. Following a review of operations and feedback from the community, the City is updating its evening admission policies.
Effective immediately:
Daily admission sale restrictions after 5 p.m. have been discontinued. Guests may purchase daily admission and enter the aquatic park during all regular operating hours.
Beginning at 5 p.m. each day, guests under the age of 18 must be accompanied by a parent, legal guardian or another responsible adult designated by a parent or legal guardian who is 18 years of age or older. This requirement applies to both entry and re-entry. The accompanying adult must remain at the aquatic park for the duration of the visit. This policy applies to all guests under age 18, regardless of admission type.
Bag inspections will continue. All bags and personal belongings brought into the aquatic park remain subject to inspection upon entry. Prohibited or unlawful items will not be permitted inside the facility.
The City appreciates the community’s feedback and thanks all guests for their cooperation in helping maintain a safe and enjoyable environment for everyone.
FREQUENTLY ASKED QUESTIONS
What is changing?
Two updates are being made:
The restriction on daily admission sales after 5 p.m. has been removed.
Beginning at 5 p.m. each day, all guests under the age of 18 must be accompanied by a parent, legal guardian or another responsible adult designated by a parent or legal guardian who is 18 years of age or older. This applies to both entry and re-entry. The accompanying adult must remain at the aquatic park for the duration of the visit. This requirement applies to all guests under age 18, regardless of admission type.
Why is the City making these changes?
The City regularly reviews aquatic park operations and considers feedback from residents. These updates are intended to improve guest access during all operating hours while supporting a safe, family-friendly environment.
My child didn’t need an accompanying adult before. Why is that changing?
Under the previous policy, youth ages 11 and older could enter the aquatic park independently, and children under age 10 were permitted entry with a guardian age 15 or older.
After reviewing operations and community feedback, the City has updated its evening policy to support a safer, more supervised environment during peak late-day hours.
Effective July 6, beginning at 5 p.m. each day, all guests under the age of 18 must be accompanied by a parent, legal guardian or another responsible adult designated by a parent or legal guardian who is 18 years of age or older. The accompanying adult must remain at the aquatic park for the duration of the visit
Who qualifies as the accompanying adult?
A parent, legal guardian or another responsible adult designated by a parent or legal guardian who is 18 years of age or older may accompany a guest under 18. The accompanying adult must remain at the aquatic park for the duration of the visit.
If someone under age 18 leaves the aquatic park after 5 p.m., can they return alone?
No. Guests under age 18 must be accompanied by their designated responsible adult for both entry and re-entry after 5 p.m.
My child has a season pass. Will they be able to stay after 5 p.m.?
Season pass holders under age 18 who are already inside the aquatic park before 5 p.m. may remain in the facility. However, if they leave, they will not be permitted to re-enter after 5 p.m. unless accompanied by a parent, legal guardian or another responsible adult designated by a parent or legal guardian who is 18 years of age or older.
Are bag inspections still required?
Yes. All bags and personal belongings are subject to inspection upon entry. Prohibited or unlawful items are not permitted inside the facility. This includes outside food and beverages.